MATLAB and Simulink Student Version
Q. Who can buy and use the Student Version?
A. MATLAB and Simulink Student Version is for students only. Any student who is currently enrolled in a degree-granting institution, high school, or continuing education program is eligible to purchase Student Version. High school teachers can also purchase and use the Student Version for teaching purposes.
Q. What are the acceptable uses for the Student Version?
A. MATLAB and Simulink Student Version can be used for course work as long as you are enrolled at a degree-granting institution, high school or continuing education program. Use in professional research conducted at universities and commercial use of Student Version software is strictly prohibited.
Q. Can I download the Student Version?
A. Yes. Beginning with R2008b, students can download MATLAB and; Simulink Student Version. Students also have the option to receive the product on DVD, for an additional shipping and handling charge.
Q. How do I download Student Version products from mathworks.com?
A. When you purchase the Student Version core product or add-ons online through the MathWorks Store, you receive a confirmation email that contains the download link. You can also find the link in your MathWorks Account. If you have any issues with the download process, contact Customer Service.
Q. I am having trouble downloading my Student Version core product. Can I request an alternative delivery method?
A. Contact Customer Service for more information.
Q. Can I purchase add-on products for a previous release of Student Version?
A. Yes. You can purchase add-on products for the current release and the release prior to the current release in the MathWorks Store.
Q. How do I request a DVD if I cannot download?
A. Contact Customer Service for more information. Additional shipping and handling charges may apply.
Q. What is activation?
A. Activation is a secure process that verifies licensed student users. This process validates the serial number and ensures that it is not used on more systems than allowed by the MathWorks Software License Agreement.
Q. Why does MathWorks require that students activate their licenses?
A. Product activation enables MathWorks to reduce unauthorized use and casual copying of MathWorks products.
Q. Who is required to activate their software?
A. All users of MATLAB and Simulink Student Version are required to activate their software.
Q. What items are required to complete the activation process?
A. To activate MATLAB and Simulink Student Version you need an email address and product serial number.
Q. Do I need to activate all my MATLAB & Simulink add-on products, including toolboxes and blocksets?
A. No. Student Version add-on products work only on activated Student Version software. You need to to activate only the core Student Version product. (Student Version add-ons are incompatible with previous releases of Student Version and with our professional products.)
Q. Can I upgrade from older versions of Student Version?
A. Student Version upgrades are not offered at this time. If you want to use the current MATLAB and Simulink Student Version release, you must purchase a copy and activate your software. You can install the current version on a machine with an older version. The older version will function properly, but may require the disc in the drive for startup.
Q. For how long is my Student Version software activated?
A. Your Student Version software is activated indefinitely. After you graduate you will need to purchase a professional license.
Q. How do I move Student Version software to a new machine?
A. The main page of your MathWorks Account lists your activated Student Version software. Click the Activate Another Machine link, and follow instructions. If the link does not appear, contact customer service at firstname.lastname@example.org for information on how to move a license to a new computer.
Q. How long will it take to activate my product?
A. Activation will take only a few minutes. If you have an Internet connection, you can install the software and temporarily activate it for up to 30 days. If your computer does not have Internet access, see instructions for off-network activation.)
Q. What does activation involve?
A. Activation requires you to complete these steps:
Q. What is the difference between registration and activation?
A. Activation refers to the entire process of validating legal use of the software, while registration refers to the part of the process that collects student information to associate with a particular serial number.
A. The MathWorks Software License Agreement states that each license may serve only one student. Information you provide in your MathWorks Account is used to ensure your Student Version serial number is associated only with you. Additional benefits of establishing a MathWorks Account include access to newsletters, ability to view and report bugs online, and the ability to purchase products online.
Q. How do I activate my software?
A. The quickest way to activate your software is to use the activation prompts that follow product installation. These prompts will guide you through the activation process. If you prefer, you can activate your software online.
Q. Where do I find my serial number?
A. Your serial number is a 20-digit number located either on the disk packaging, or in an email you received upon ordering. After you register your software you can view your serial number from your main account page.
Note: The following questions are for students who want to activate their software on computers that do not have a direct Internet connection.
Q. How do I activate Student Version if I want to install it on a computer that doesn't have Internet access?
A. You can install on a computer that does not have Internet access, but you will need to activate on a separate machine with Internet access before you can use the software. First, install the software on the machine without Internet access and print out the Registration and Proof form during the installation process. This form contains your serial number and machine ID, which you will need during the activation process. To activate, use a machine that has an Internet connection. Go to the activation form to complete the activation process. Note: You do not need to provide Proof of Student Status during Activation.
Q. How can I find my machine ID?
A. You can find your machine ID in the registration form file at $MATLAB/student.html, where $MATLAB is the root MATLAB directory on your machine. To access this file, you must first install the Student Version software.
Q. What is the best way to learn how to use the software?
A. A variety of getting started materials are available for students. For some good ideas, go to the Student Version start page.
Q. What is the policy for returning products from The MathWorks?
A. It is possible to return products from The MathWorks, if the terms below are followed.
Requests for returns must be made within 30 days of purchase from The MathWorks. Products purchased from sources other than The MathWorks, such as a local reseller, distributor, university, or bookstore, must be returned to the source from which they were purchased and are subject to that source’s return policies. To receive proper credit, all returns to The MathWorks must be accompanied by a Return Material Authorization (RMA) number.
The MathWorks warrants that physical media purchased directly from The MathWorks shall be free from defects in material and workmanship for a period of ninety (90) days from delivery, or The MathWorks will replace the media at no cost. To exchange purchases from sources other than The MathWorks, contact that source directly.
If you purchased products directly from The MathWorks, contact the Customer Service Team. The representative will ask you to provide the following information: MathWorks order number and/or license number, product, and reason for return. You will receive an authorization number and instructions for the return. Packages returned to The MathWorks without an RMA number will not be processed, and no credit will be issued.
Q. How does MathWorks ensure customer privacy?
Q. What information is transmitted during the activation process?
A. Information needed to verify eligibility to use Student Version software is transmitted, including software serial number, machine ID, student name, e-mail address, school name, school location, student type and field of study.