Recently, many posters have indicated that their Questions are "Urgent" or "Urgent, Help Immediately", or even an "Emergency". This frustrates the volunteers immensely. The volunteers do the best they can in the time they have available, and it is emotionally overloading to be asked to "jump" on to problems at the expense of their personal lives and other duties. It is also not fair to the other people asking questions when people try to push in to line ahead of them.
I, for one, am getting positively cranky about the constant demands for "urgent" help. I am overwhelmed by the "urgent" requests, and I am not being polite about them.
The below is a collection of some of the responses people have made on the topic of "urgent" or "emergency" questions:
1. compelling or requiring immediate action or attention; imperative; pressing: an urgent matter."
So basically you are saying that this is sufficiently important that I should cancel my appointment that I have been waiting a month for, and pay the $150 cancellation penalty, because it requires IMMEDIATE action? Is there an international crisis in automated ball detection in cricket that YOU personally were chosen to solve on a day's notice? Will there be riots in some countries if you are unable to solve it in time?
Note: I am not a consultant, and I am not employed or contracted by MathWorks or any related company or organization in any capacity.
Disclaimer: I did receive a baseball-style hat from MathWorks once.
Every day, I receive numerous email messages marked as "Urgent". If you would like your Question to be treated with more respect than I treat these, then marking your posted question as "Urgent" is strongly advised against.
For example, the below message was quickly sent to the Great Recycle Bin In The Sky:
Hurry now and claim your fund from the Central Bank of Nigeria or your fund will be confiscated by the wicked officials of the CBN. [...]
No products are associated with this question.
Is there a way for TMW to make this post PERMANENTLY appear as the very first post? Or for TMW to scan all new posts for the words "urgent" etc. and redirect them to this post before allowing the new "urgent" post to go through? Just wishing ...
Just a thought: you could come into Answers with the -urgent tag searched:
I get the urge sometimes to edit the "Urgent"'s and replace them with other words, but I haven't found quite the right words yet.
.... Please help, it is very very Ostrich
.... Xanthodontous!! Image magnitude!
.... Cognitive radio question. Extremely topiary!
Suggestions ?? This question is very bort!
..and you're being polite.
I will link your post on the tutorial.
Just for curiosity, has anyone seen a genuinely urgent question?
First off, I wish to thank all of the volunteers who help those of us who really need it. I also would like to apologize for those who feel that their procrastination or superior complex makes the need for "urgent" postings.
I'm using a limited urgency scale:
Level 1: Somebody should polish the silver. ... Level 10: My socks are burning.
Imagine I'm working on the computer and my wife plays with the kids. One kid has performed something really bad, e.g. plugged her head between the posts of the steel handrail. Shouting out loud: "Jan, come, it's urgent" would increase the panic level of the child with the known unwanted side-effects. A friendly and calm: "Jan, visit us in the staircase, urgency level 7" will be much more target-aimed to catch my attention.
Here in this forum the situation is different for me. Whenever somebody uses the term "urgent", I'm convinced that he or she does not want a fast answer from me, but most likely from Walter.