Training Services

Training Policies and Procedures

How to Enroll

There are four ways to enroll in MathWorks training courses:

  • Online: Choose the course you are interested in and select "Add to Cart"
  • Phone: Call +44 (0)1223 226 700 and ask for training
  • Fax: +44 (0)1223 226 710 to the attention of Training
  • E-mail: training@mathworks.co.uk

Please note: Your enrollment will be confirmed once payment is received.

Waiting Lists for Full Classes

If the class you are interested in is full, you can add yourself to the waitlist online or by calling us at +44 (0)1223 226 700. We will add your name to the class waiting list and contact you if additional seats become available.

Payment Methods

You can use a credit card to place your order via the Web or by phone. You can also place your order by phone and then send payment via cheque or purchase order. We cannot confirm your registration until we receive your cheque or PO.

The course price does not include sales, use, excise, value-added, or other taxes. Any applicable taxes, duties, levies, assessments and governmental charges payable in connection with this purchase will be assessed on the order.

Please fax your purchase order to us at +44 (0)1223 226 710 to the attention of Training.

If you are paying by check please fax a copy of your check to us at +44 (0)1223 226 710 before mailing it to:
ATTN: Training
MathWorks Ltd
Matrix House
Cowley Park
Cambridge
CB4 0HH

For security purposes, please do not send any credit card numbers, purchase order numbers, or any associated information through e-mail. MathWorks will contact you by e-mail to confirm your payment information.

Cancellation and Return Policies

Classroom and Online Instructor-Led Training

Classroom and online instructor-led course tuition is fully refundable if we receive written notification (via mail or email) of cancellation on or before 7 business days prior to the course. If you cancel less than 7 business days prior to the course, we will refund 75% of the course tuition fee. If you fail to show up to the course without providing prior written notice, you will be charged the full tuition. You may send a substitute in your place to avoid a fee.

If a training course cannot take place as scheduled due to circumstances beyond MathWorks reasonable control, you will receive a full refund for course fees that you have already paid.

Self-Paced Training

If you cancel 1 day after purchase, we will refund 50% of the course tuition fee. If you cancel 2 days after purchase, you will be charged full tuition.

Academic Discounts

If you are an academic researcher or faculty member at an accredited university, you are entitled to our academic discount of 50% off the price of all public courses. Enrollment is limited for each course, so we encourage you to register early.

Feedback

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Training Course Catalog

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